Refunds and cancellations

Use the policy for the product you bought.

Refund eligibility is product-specific and also depends on Paddle's buyer terms and mandatory consumer law. This page directs you to the policy that applies.

Last updated:

QuietSort

QuietSort purchases follow the QuietSort Refund Policy, the terms shown at Paddle checkout, Paddle's buyer terms, and applicable law.

LabRat

LabRat purchases follow the LabRat Refund and Cancellation Policy, the terms shown at Paddle checkout, Paddle's buyer terms, and applicable law.

Cancellation is not the same as a refund

Canceling a recurring subscription prevents the next renewal. Access normally continues through the paid period unless a refund or other adjustment ends it earlier.

A refund request is reviewed separately under the applicable policy and law. If a charge appears incorrect, contact Solvin apps support or Paddle Buyer Support so it can be investigated; this does not limit any legal or card-network rights.

How to request help

Email support@solvin-apps.com with the product name, Paddle transaction or receipt number, purchase date, and a short explanation. Never send a full card number or password.

Paddle may process an approved refund to the original payment method. Bank posting times are outside Solvin apps' control.