Contact Solvin apps
Email support@solvin-apps.com. Include the product name, what you were trying to do, and any non-sensitive error message you saw.
For a billing question, include the Paddle transaction or receipt number if available. Never send a password, full card number, CVC, private key, or access token.
Product support
Product-specific support covers installation, account access, features, compatibility, and troubleshooting.
Checkout and billing
If a purchase link is incomplete or expired, return to the product and start the upgrade or purchase flow again. Confirm the exact product, plan, trial, price, tax, and renewal terms in Paddle before paying.
Paddle sends receipts and provides payment-method and subscription-management links where available. Solvin apps can help identify the correct product policy and investigate access after Paddle confirms payment.